Privacy Policy
Last updated: May 14, 2025
1. Introduction
Techexec Pty Ltd ABN 67 633 428 609 ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and manage your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing our website, using our services, or providing us with your personal information, you consent to the practices described in this Privacy Policy.
2. What Personal Information We Collect
We collect personal information that is necessary for our business functions and activities. The types of personal information we may collect include:
- Contact information (name, email address, phone number, postal address)
- Business information (company name, job title, industry)
- Identity verification information
- Payment and billing information
- Information provided in communications with us
- Technical information (IP address, browser type, device information)
- Website usage data and analytics
- Marketing preferences
3. How We Collect Personal Information
We collect personal information through various channels, including:
- Direct interactions (when you contact us, fill out forms, or subscribe to our services)
- Our website and online platforms
- Cookies and similar tracking technologies
- Third-party service providers
- Publicly available sources
Where possible, we collect personal information directly from you. In some cases, we may collect information from third parties or publicly available sources, but only where it is unreasonable or impracticable to collect the information directly from you.
4. Purpose of Collection
We collect, hold, use, and disclose your personal information for the following purposes:
- To provide and improve our business transformation consulting and advisory services
- To communicate with you about our services
- To process payments and maintain business records
- To comply with legal and regulatory obligations
- To respond to your inquiries and provide customer support
- To send you marketing communications (where you have consented)
- To conduct research and analysis to improve our website and services
- To protect our rights, property, or safety, or those of our clients or others
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:
- Secure storage of physical and electronic records
- Access controls and authentication procedures
- Encryption of sensitive data
- Staff training on privacy and data security
- Regular security assessments and updates
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers who assist us in operating our business
- Professional advisors (such as lawyers, accountants, and auditors)
- Payment processors and financial institutions
- Regulatory authorities, government agencies, law enforcement, and courts, as required by law
- Other parties with your consent or as otherwise permitted by law
7. Overseas Disclosure
We may disclose your personal information to recipients located outside Australia in the course of providing our services. These recipients may be located in countries including the United States, United Kingdom, and European Union member states.
When we disclose personal information overseas, we take reasonable steps to ensure that the overseas recipient handles your personal information in accordance with the Australian Privacy Principles or similar privacy protections.
8. Access and Correction
You have the right to access and correct your personal information held by us. To request access to or correction of your personal information, please contact our Privacy Officer using the details provided below.
We will respond to your request within a reasonable timeframe (usually within 30 days). We may charge a reasonable fee for providing access to your personal information, but we will advise you of any fee in advance.
In certain circumstances, we may refuse to provide access or make corrections to your personal information as permitted by law. If this occurs, we will provide you with a written explanation for the refusal.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
10. Marketing Communications
With your consent, we may send you marketing communications about our services, events, and promotions. You can opt out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting our Privacy Officer
11. Privacy Complaints
If you believe that we have breached the Australian Privacy Principles or this Privacy Policy, please contact our Privacy Officer with details of the alleged breach. We will investigate your complaint promptly and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website with the revised date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer
Techexec Pty Ltd
Email: admin@digitaltechexec.com
Phone: 0411-422-640
Address: 71a Power St, Norman Park, QLD 4170, Australia